FAQ

DTF TRANSFER INSTRUCTIONS
https://ninjatransfers.com/pages/application-instructions-for-dtf-transfers-heat-sources
FABRIC CARE INSTRUCTIONS
Machine wash on cold/cool. Tumble dry low/medium. 
Prewash solids and prints separately for the first wash. 
WHAT BASES DO YOU OFFER?
All our knit fabrics are ethically produced, certified organic cotton/spandex(lycra) jersey.
220gsm with 50% four way stretch and great recovery.
WHERE ARE YOU LOCATED?
All the fabrics are manufactured in Europe. Wolf & Rabbit Fabrics is located in the USA. All orders are cut and shipped from the US.
TURNAROUND TIME ON RETAIL ORDERS
Retail orders ship in 7-10 days. Every effort is made to ship faster but please plan on 7-10 days to receive a shipping confirmation.
DURING SALES OR RETAIL RELEASES, SHIPPING CAN BE 10-15 DAYS.
This timeframe does not include transit time. Please note that USPS shipping times are longer than usual at this time. Priority mail may take anywhere from 2-10 business days to be delivered. 
TURNAROUND TIME ON PREORDERS
Preorder fabric typically arrives 6-8 weeks after the order is submitted to the printer. Updates are posted in the Facebook group. The estimated arrival is in the item description as well as on your order confirmation. 
WHAT IS A PREORDER?
Preorder fabrics are available for a limited time period. At the end of that time period, production of the fabric begins. Fabric is generally completed and ready to begin shipping 6-8 weeks after the order is submitted to our printing partner in Europe. 
WHAT IS A RETAIL RELEASE?
Retail releases occur when the remaining fabric, after all preorders have been shipped, is made available for sale. The fabric is added to the website at a specific time and date that is posted in the announcements/cover photo of our Facebook group. We try to get as much extra fabric as possible but all retail fabrics have limited quantities. Some items may sell out very quickly after they are released. Continuous yardage is not guaranteed for amounts greater than 3 yards during retail releases. If you order a larger amount, it may be divided into more than one cut. We will send the largest cuts available. For example, if you order 5 yards, you may get 2 + 3 yards, we would not send 5 single yard cuts. 
COMBINING RETAIL AND PREORDER 
You can order retail and preorder fabrics together. Your retail items will be held until the preorder fabric arrives. Your order cannot be split after it is submitted.
MULTIPLE ORDERS
At this time, we are not able to combine multiple retail orders. Combining orders creates an amount of administrative work that causes delays to all orders. In an effort to keep order processing times low, combining retail orders is not an option. If you need to add to your preorder please send an email BEFORE the round closes to:
wolfandrabbitfabrics@gmail.com
SHIPPING RATES
Shipping rates are based on the current pricing for USPS flat rate boxes. Here is the approximate cost based on knit yardage:
DOMESTIC ORDERS 
1 yard - $6
1.5-4 yards $9.25
4.5-10 yards $15.00
10.5-19 yards $21.00
20+ yards $28 and up.
CANADIAN ORDERS

Calculated to order.

RETURNS & EXCHANGES

All sales are final. Please inspect your fabric immediately upon receipt and contact us within 5 days with any issues. 
ORDER ERRORS & FLAWS
If you discover an error on your order, please let us know right away at:
wolfandrabbitfabrics@gmail.com
Every effort is made to inspect the fabric thoroughly. If you discover a flaw, please contact us before cutting or prewashing your fabric. Please also measure your fabric. Sometimes flaws are included on bonus length rather than creating waste by cutting them off. This is usually noted on your packing slip or with a sticker on the fabric. 
DO YOU OFFER WHOLESALE? We do not currently have a wholesale program.
CONTACT INFO
Please email: wolfandrabbitfabrics@gmail.com